warneford-hospital

Warneford Hospital

Warneford Lane, Old Road, Headington, OxfordEngland, OX3 7JX
 
2,399 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Written by a NHS patient
29th March 2024


A problem I've encountered is that supplements etc would be confiscated and not given back when I'm discharged. It's also hard to get "treatment" for small things - eg. if I'm developing a cold and would like some vitamin C, it's impossible as the nurses would have kept the supplements and ask for prescription instead of give a dose within the daily recommendation dose, and I ended up nearly having a fever. Upon discharge, the supplements confiscated weren't given back at all.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
26th March 2024


I was detained under a section and I've lost more than 400 pounds of cash and all my ID because folks in the ward might have forgotten to produce a list of my belongings when they searched my bags and stored away some important belongings. Do ask for them if you get detained!!! I hope doctors could listen more to patients' complaints of medication not working, and second-think when it comes to diagnoses, instead of brushing every negative experience off as side-effects of the medication. Sometimes medication genuinely does not work or make things worse, and being forced to take them under a section could prove really suffering.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Vaughan Thomas Ward
25th March 2024


Nursing staff is nice and welcoming, and they seem to deal with incidents on time and well when they occur. They also offer various activities to patients on the ward.

Suggested improvements
Lvl 3 obs having someone watch you sleep with door open is genuinely a weird experience that could disrupt sleep - I wonder if it could be done via OxEvision or with doors closed. Daily supplements etc could be stored safely and then returned to patients after they leave the ward, instead of having them potentially confiscated even after detainment ends / patient about to leave - I genuinely wonder the reason behind the confiscation. Check the room noise insulation so that there’s not always someone knocking at a pipe when I’m resting or about to sleep:p That is definitely detrimental to mental health! Especially among patients with stress and likely sleep problems. I’ve raised issues about dissociation and I didn’t seem to be receiving more support regarding that. Perhaps there needs to be more trauma and dissociation awareness among mental health practices, especially to tease out the subtle differences between trauma and stress based symptoms and psychotic symptoms.

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Review of Vaughan Thomas Ward
25th March 2024


The staff are very friendly

Suggested improvements
More activities

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Review of Vaughan Thomas Ward
25th March 2024


Food and staff


Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Review of Highfield Unit Oxford
22nd March 2024


Because people are nice overall

Suggested improvements
Listen a bit more

Experience
Kindness
Understanding
Listening
Safe
 
Review of Highfield Unit Oxford
22nd March 2024


Some staff don’t make me feel safe

Suggested improvements
More training

Experience
Kindness
Understanding
Listening
Safe
 
Review of Highfield Unit Oxford
22nd March 2024


Sometimes there is lots of chaos and noise and it’s hard to feel safe and

Suggested improvements
Maybe just not leaving people alone in crisises (most people don’t but there are occasional staff who do)

Experience
Kindness
Understanding
Listening
Safe
 
Review of Highfield Unit Oxford
22nd March 2024


I feel some messages haven’t been passed on very quickly but I think that everyone here is very kind and tries their hardest.

Suggested improvements
Needs Better communication People need to regularly be doing checks

Experience
Kindness
Understanding
Listening
Safe
 
Review of Highfield Unit Oxford
22nd March 2024


I felt safe but at times there were some more difficult times

Suggested improvements
More information when something is going on rather than being left with no explanation

Experience
Kindness
Understanding
Listening
Safe
 
 
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Resources

Short link to review Warneford Hospital: http://iwgc.net/eb6eg